Not as pictured!! Bad quality, poor customer service.
Review by Nicole S. on 30 Apr 2024 review stating Not as pictured!! Bad quality, poor customer service. The photos are nothing like the actually product, specifically at the stud portion where the pearls are clustered. Look at my photos to see what I mean. Customer service has been so bad - they said it was due to “natural variation” in the pearls, which is obviously to be expected with freshwater pearls. However the design is just completely different - it’s not due to the pearls. They said I could try to exchange but they can’t promise the product they send will be good either. Additionally, the returns portal doesn’t have an option to even start an exchange! I’ve been emailing back and forth for days trying to get this figured out and customer service is not able to even help me start an exchange.
On Felicity Drops